Professional Team

"The fact that we have people working for Pitts Management as long as we have, speaks volumes! We have well seasoned consultants that have been on the firing line, which means we can take on our customers' issues without a worry." 

- David R. Pitts

January 24, 2012: David R. Pitts receives honorary Doctor of Civil Law from Sewanee: The University of the South

 

Professional Team

WE ARE OUR PEOPLE!

Our firm is comprised of well-seasoned healthcare professionals with practical industry experience. At the core of our practice is a complement of consultants who have served as CEOs, CFOs, COOs, CNOs, CIOs, and chief planning officers for hospitals, healthcare delivery systems, managed care companies, and other healthcare services firms – each with a track record of demonstrated results. In addition, our fold includes a depth of those with specialized technical and data expertise, such as accountants, attorneys, and analysts.

Our talent is knowing when and where to focus, identifying the symptoms and diagnosing the state of affairs of an organization and then using our proven and battle tested expertise take your organization to the next level of success

We invite you to meet some of our team members and experience how talented each and every one is.



Thomas J. Stone is a Senior Consultant with Pitts Management with over 30 years of experience as a healthcare administrator in a variety of markets, including rural, sole-provider, and urban settings.

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Donna Alexander holds dual positions with the firm. She is the Executive Assistant to the COO, Kimberly Murray, and head of the production department. Donna oversees document production including all client presentations and marketing material. She has an eye for detail and insures that Pitts Management documents are of the highest quality. She has been employed at Pitts Management since 1996.
Cathy Llorance is the Office Administration and Production Assistant for Pitts Management. She is the first point of contact in the office and the voice you hear on the telephone. She also assists in document production and database management. Cathy is invaluable to the Pitts Management staff and has been with the firm for 25 years.
Maggie Russell has been with Pitts Management for 22 years. For many years she held the Front Desk Receptionist position until her reliability and dependability landed her the position of Executive Assistant to the Chairman and CEO, David Pitts. Maggie superbly manages all travel and meeting scheduling for Mr. Pitts in his roles as Chairman of Pitts Management and its affiliates and as a member of many community and national boards. She is a valuable asset to David Pitts and the entire staff of Pitts Management.
Sarah Smith Sickler is an Accounting Assistant for Pitts Management and its affiliates. Sarah manages vendor payments and all aspects of accounts payable, processes expense reports and subcontractor payments, and handles all aspects of Pitts Management's day to day accounting needs. Sarah has been with Pitts Management since 2003 and is invaluable to the daily operation of the firm's financial services.
Kerry. Kaplan is Pitts Management's Director of Managed Care Consulting, where he is responsible for all aspects of managed care marketing, consulting, training, and staff development. In this role, he works with hospitals, physicians, dentists, HMOs, PPOs, insurance companies, and major corporations to ac-cess markets, differentiate products, develop market strategies, and develop staff.

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Jim Wetrich's career encompasses nearly thirty years in the healthcare industry during which he has developed an extensive knowledge of provider- and supply-side operations, financial impact, strategic initiative planning, marketing management and sales force deployment.

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Dr. Schumacher is an Executive Consultant with Pitts Management and President of the Rockburn Institute, a Maryland nonprofit health services research and consulting organization established in 1979 that provides quantitative support to healthcare organizations.

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Ms. O'Brien is a healthcare leader with over 25 years' experience driving organizational change, building organizational and program infrastructure, and managing healthcare organizations. Ms. O'Brien is also Founder and President of Community Healthcare Strategies, a national healthcare consulting firm with a focus on health policy and governance, strategic planning, and healthcare program development and operations.

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Robin Edgens oversees the financial management of Pitts Management as the Chief Financial Officer. She has been a member of the firm since 1991. Robin has held financial positions in the healthcare industry for many years including Sr. Accountant of a statewide home health agency and Controller for a large hospice organization.

 
Jackie Pitre serves as the Director of Corporate Services and has been with Pitts Management for over 24 years. Jackie manages the office staff and handles the corporate needs of the firm including vendor relations, insurance and benefits administration, and facilities management. Prior to her many years with Pitts Management, she held a position in the banking industry.

 
James A. Bakken specializes in academic and private physician group management, serving in executive management, interim management and consulting roles.

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Bi-lingual in English and Spanish, Michael Burroughs has special expertise in hospital financial turnarounds, facility design and development, and construction management in acute, psychiatric, rehab and outpatient care settings.

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Jason Bush is a revenue cycle operations and system implementations professional specializing in business office diagnostics, process improvements, Medicare billing procedure enhancements, patient access, supply chain, charge capture, cash posting and reporting.

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Christy C. Carroll’s health care experience focuses on acute care operations, medical staff development and organization, corporate-level strategic planning, and health plan administration.

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Ann Cihak is a Certified Medical Technologist with clinical expertise in all areas of the laboratory, and specializes in technical and clinical software systems training to clinicians.

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Robert M. Dickler specializes in organizational assessment and relationships, structure, strategic and future planning, academic medicine and graduate medical education.

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Joseph Falanga’s consulting experience includes project management, strategic planning, change management, information system implementation, and cost containment/revenue enhancement, with special expertise in the area of supplies and labor management.

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Rebecca Falanga is a Registered Nurse with hospital executive experience in large complex settings with responsibility for a wide array of operations and clinical departments.

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Stephen George, M.D. specializes in strategic and tactical consulting solutions to hospitals, medical staffs and physician groups in need of developing, enhancing, renegotiating or realigning their hospital-physician relationships.

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Dena Gooding is a surgical supply chain specialist with expertise in designing, managing and improving the full array of hospital materials management division operations.

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A registered nurse and an attorney, Bonnie Harvey focuses in legal and operational strategies, facility turnarounds, strategic development and regulatory accreditation and compliance.

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Gregory G. Klotz has expertise in revenue cycle leadership and facilitation, denial management, patient access, charge capture, health information management, care management and patient financial services.

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Ann Ladish is a Registered Nurse and perioperative specialist focusing on facilities planning, case cart implementation, budgeting and marketing in clinical care areas, clinical staff development and education, supply chain management, revenue cycle/charge capture, information technology, patient throughput, staff development and change management.

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Necia Lanius has expertise in strategic and business planning, market analysis, operational assessments, and governance studies.

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Karen Lemer is a licensed optometrist with expertise in data analytics, strategic planning, operational improvements, workload planning and management coaching.

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Jason MacMorran is a Certified Public Accountant with experience in complex financial forecasting and modeling, general financial accounting, due diligence, financial feasibility studies, fraud and forensic accounting, and business evaluations for mergers and acquisitions.

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Bill McManus has over twenty years of experience in the healthcare industry with a broad background encompassing sales leadership, laboratory management, diagnostic and medical device sales, and management of national accounts.

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Tom Meredith is an executive consultant whose expertise includes financial management, performance of business plans, feasibility studies, financial modeling, revenue cycle improvement, and reimbursement analysis.

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A seasoned finance executive, Mike Miller focuses on bringing about operational strength and financial stability; his approach most often includes physician strategy development and alignment initiatives, medical staff relations, and bridging the relationships between medical staffs and the local hospital.

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A Certified Public Accountant and Certified Insolvency Restructuring Advisor, Will Moore has been the senior financial executive at more than a dozen healthcare systems.

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Irina Munarova is a Board Certified Physician Assistant, LEAN and Six Sigma certified, and has an exceptional combination of clinical and operational experience in operations and management in both inpatient and outpatient settings.

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Kimberly A. Murray is Executive Vice President, COO, and an Executive Consultant with Pitts Management. She is a registered nurse and former Chief Nursing Executive whose consulting practice focuses on driving clinical quality, process improvement, and financial performance of hospital patient care operations.

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Prior to founding Pitts Management Associates, David R. Pitts was the CEO of the Ochsner Foundation Hospital in New Orleans, served in the federal government as the Executive Officer for Health Affairs in the Office of the Secretary of Defense, as the Founding Associate Dean for Administration of the Hebert School of Medicine, and as the Executive Officer in the Office of the Air Force Surgeon General.

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Daniel L. Powell has expertise is in financial and operational management, strategic and business planning, managed care contracting, capital financing and development, information systems development, and financial turnaround.

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John Rinset’s experience includes interim executive management and organizational turnarounds, specialty operations, small hospital operations, transitional management assignments, board and medical staff development and strategies, managed care contracting, supply chain initiatives, nursing service redesign, and merger, acquisition and divestiture planning and facilitation.

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Keith Ryan’s consulting practice focuses on delivering strategic technology solutions and operational improvements to enhance core business processes, advance clinical quality, and improve competitive positioning within healthcare delivery organizations.

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Kevin G. Serrin’s experience includes data analysis, project management, strategic planning, financial analysis and healthcare advocacy.

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Edgar Starns is a Certified Public Accountant with expertise in the areas of financial and strategic planning, healthcare reimbursement, and healthcare delivery system governance assessment.

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Nelson E. Toebbe is an accomplished leader of large, complex health care organizations, and is most noted for a strong commitment to quality patient care, education and community service.

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Phyllis Virgil is professionally certified as a Six Sigma Black Belt by the American Society for Quality and specializes in helping individuals, teams and organizations of all types achieve higher levels of success and satisfaction through professional improvement coaching.

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Steve Womack is a Certified Public Accountant and a Certified Managed Care Professional with expertise in the areas of healthcare finance and accounting, hospital administrative operations, information technology, due diligence review, business office and materials management, charge capture, third party reimbursement, Sarbanes-Oxley compliance, and information systems installation, integration and support.

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Michelle Kearns is an accomplished administrator with healthcare operations in Acute, Outpatient and Long Term care arenas. She has held positions as Facility Administrator, Director of Acute Care Services, Director Progressive and Intensive Care Units, Chief Nursing Officer, Nurse Manager, Director Critical Care Services, and Senior and Legal Consultant.

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Kevin Pendergest is a financial executive with over twenty five years of senior management experience in various financial, operational, advisory and Board positions with both private and publicly traded companies.

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Judy Vogel is human resources professional with over 20 years of experience, having held HR positions with several Fortune 100 companies.

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John Digilio has nearly 30 years of administrative experience in the health care industry including organizational, operational and financial management, multi-facility operations, compliance with state, federal and OSHA regulations, strategic planning and quality control.

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Michael Vaughn is a Senior Consultant with Pitts Management with over 30 years of experience in healthcare financial management in a variety of markets, including rural, suburban, and urban settings.

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Samuel Norton is an executive healthcare manager with over 25 years of experience. Mr. Norton has extensive leadership and hands-on experience in strategic planning and analysis, project management, problem resolution, vendor relations, and team building with the capability to impact operating efficiencies and influence organizational behavior and culture.

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Tracey Gregg has over 30 years of experience managing and leading rehabilitation services in skilled nursing and acute hospital settings.

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Kyle Cahillhas over 30 years of experience in healthcare organizational planning, management and new program development.  She is an accomplished healthcare executive with an extraordinary record of leadership, achievement, and profit contribution. 

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James L. Oakes, Jr. is a Senior Consultant with Pitts Management specializing in healthcare information systems and management engineering.

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Suellyn ellerbe has over 25 years of healthcare administration experience, with expertise in the areas of executive leadership, strategic planning, physician relations, hospital and healthcare operations and process improvement, quality improvement and regulatory compliance, patient care redesign and reorganization, team building, and labor relations.

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Peter Betts is an innovative senior healthcare executive with a sense of urgency and a history of stability and accomplishment whose primary strengths include excellent communication and team building skills, political acumen, crisis management, marketing, finance and the development of positive  relationships with boards, medical staffs, employees and the community.

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Dr. Ward is a results-driven health care administrator with significant experience in financial turnarounds, optimizing medical/surgical operations, achieving nationally benchmarked quality goals, and developing sustained, high-performing teams.  She is an excellent team leader with proven skills in electronic medical record implementation and management.

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Richard L. Brown is a Senior Consultant with Pitts Management.  He is a healthcare financial executive with over thirty years of experience in both not-for-profit and investor-owned sectors with multi-market experience (urban and rural) at the hospital and health system levels.  His expertise is in revenue enhancement, expense reduction, productivity improvement, physician recruitment/collaboration, quality improvement and community relations.

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George Caralis is an experienced, patient- and physician-oriented healthcare executive with a record of demonstrated accomplishments in organizational restructuring, operations, quality improvement, medical staff relations and program development.  He has an extensive background in cost containment, strategic planning, mergers and acquisitions, system development, ambulatory care, and managed care. He is an energetic leader with the ability to communicate across all levels of an organization, as well as represent the organization before various public stakeholder groups.

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Mr. McNeil is a senior healthcare finance executive specializing in reorganizations and reengineering business processes to achieve increased profitability.  He has significant experience implementing systems and processes that improve corporate finance, accounting, and treasury functions.

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Kenneth Hanover has held chief executive officer positions with the Health Alliance of Greater Cincinnati in Cincinnati, Ohio, and with the Main Line Health System in Bryn Mawr, Pennsylvania.  Most recently, Mr. Hanover served as President and CEO of Northeast Health System, a community-based integrated health delivery system located in Beverly, Massachusetts and affiliated with the Lahey Clinic Foundation.

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Sheila Griffin-Felder has a nursing background and diverse experience with charge master (CDM) reviews, coding validations, coding and billing compliance validations, reimbursement, Ambulatory Payment Classifications (APCs), Medicare Severity Diagnostic Related Groups  (MS-DRGs), clinical documentation, dialysis reviews, and both inpatient and outpatient coding.

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Nancy Freeman has more than twenty-five years of experience serving the healthcare market as both administrator and consultant, and specializes in helping organizations improve their billing and coding compliance.

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Daniel Maruschak has over 25 years of experience as a computer professional performing technical tasks ranging from programming to database administration. He is an Open Systems Engineer with experience in Informix, UNIX operating system, and C programming.

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Shade Ogunleye is a Consulting Analyst with Pitts Management.  She provides research, data analysis, and report preparation support on a variety of Pitts Management engagements. 

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Linda Robinson has extensive clinical, physician and hospital coding experience.  Her experience includes serving as interim revenue integrity manager for a large academic medical center where she was responsible for the coordination, implementation and maintenance of a large charge master, establishing a facility-wide department process for charge capture, and charge reconciliation.

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Eric Wolfe is an experienced Systems Analyst with over 10 years of experience in multiple hospital and healthcare settings in the greater New York City area.  His specific technical skills include Eagle 2000, Keane (Lawson HRIS product), all Microsoft Office products, Corel, Microsoft Works, Visio, Dataplus Pro, ADP System, Oracle, Outlook Mail, MS Visio, Patcom, Citrix, Groupwise, Accu-Claims, Emevs, Veriquest, OmniPro, Medicaid eligibility software, VCQ Report, SQL, TCP/IP, and VPN connectivity.

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Judy Spinella is a senior healthcare executive.  In her consulting practice she specializes in hospital operations, patient care delivery and redesign, process improvement, and implementation of patient care and organizational effectiveness strategies. 

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Tom Laux has over 30 years of hospital administration experience, including over 15 years as a hospital chief executive officer.  Mr. Laux has expertise in turnarounds and organizational viability; mergers and affiliations; the development of regional health systems and rural hospital networks; recruiting talent and building teams; planning and execution of clinical, financial, and marketing strategies; best practice quality outcomes; and physician recruitment, practice growth, affiliations, and integration.

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William R. Holman is an Executive Consultant with Pitts Management.  He is a healthcare executive with significant accomplishments providing leadership and managing operations in multi-hospital, community, and tertiary care environments in New York, Pennsylvania, Ohio, and Louisiana. 

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Thomas Reitinger is an Executive Consultant with Pitts Management.  He is a healthcare CEO with extensive experience in complex hospital/systems settings. 

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Maureen E. Fahey is President of Pitts Management Associates, Inc.  Maureen has a proven record of successfully leading organizations through sustained change and profitability.  

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William H. Thompson concentrates his practice on strategic relationships among health care providers, including hospitals, physicians, and health systems.

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Tracey B. Aumiller is an Executive Consultant with Pitts Management.  He is an actuary with over 20 years of experience in the healthcare industry.

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Gregory A. Franklin is a strategic thinker and thought leader who drives an organization’s ability to reach its growth and financial goals while creating a culture of productivity and innovation.

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